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Insights and Interviews

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| INSIGHTS & INTERVIEWS By Eris Dos Santos Customer Care Expert | International VP of Sales | Speaker | Co-Founder at Dimelo How to choose the right Digital Customer Care channels? There is no doubt that digital has become an essential part of customer care. Social networks have been some of the first channels...

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| INSIGHTS & INTERVIEWS By Eric Dos Santos Customer Care Expert | International VP of Sales | Speaker | Co-Founder at Dimelo Top 4 Digital Customer Care trends for 2018  Companies digitization is being confirmed in all industries and customer care is no exception. Companies are adapting their strategies to be available on more channels,...