| INDUSTRY NEWS

Germany's M-net wins award for best customer service in Focus study

Wednesday 7 February 2018 | 11:18 CET | News

As technology, industries, consumers and economic climate has changed over the years, the landscape of customer service has also changed tremendously. It goes far beyond the simple transaction, as the dealings between customer and service provider has evolved and become a vital relationship.

Source >> Click here <<

Dynamics 365 for Customer Service

Published on 05 February 2018
By First Distribution

Source >> Click here <<

As technology, industries, consumers and economic climate has changed over the years, the landscape of customer service has also changed tremendously. It goes far beyond the simple transaction, as the dealings between customer and service provider has evolved and become a vital relationship.

The customer has higher expectations – they want quick, relevant answers on any channel, in real time. Microsoft Dynamics 365 for Customer Service allows you to set apart your brand, and to enable your Customer Service department to act as the key differentiator that they are.