Exceed Expectations, Drive Profits, Sustain Customer Experience Excellence!
Rwanda’s long-term development goals are defined in the “Vision 2020” strategy. The strategy seeks to transform the country from a low-income agriculture-based economy to a knowledge-based, service-oriented economy with a middle-income country status by 2020. The country is committed to becoming a service-based hub to serve the East African region in order to break its landlocked nature.
For a nation that aspires to become a service based economy, it is imperative that its citizens and institutions are customer centric. It’s vital that businesses and organisations adopt a customer service mentality and Customer Experience Chapter Rwanda 2018 will be bringing strategies and concrete tools to improve service quality, engage employees, integrate channels, and innovate processes.
Running on 6 - 7 March 2018 in Kigali, Rwanda, this premier event will bring together leading minds in customer experience from across the service sector in the country and internationally, all of whom are committed to deliver extraordinary experiences for customers. Whether you are far gone in your customer transformation journey or you are about to start, there could not be a more important time to address pressing challenges that will impact on your customer experience strategy. The event will provide a platform for like-minded customer experience professionals and the top customer experience solution providers to showcase their industry knowledge as well as solutions to improve the experience of customers.
Customer Experience Chapter Rwanda 2018 will provide you with exclusive access to state of the art information, unavailable elsewhere! Register your seat today.